Privacy Policy

Your privacy matters to us. This policy explains how bravonilthiq collects, uses, and protects your personal information when you use our event investment planning platform.

Effective Date: January 15, 2025 | Last Updated: December 20, 2024

Information We Collect

Personal Information You Provide

When you create an account or use our services, we collect information that you voluntarily provide to us. This includes your name, email address, phone number, and billing information when you register for our event investment planning programs.

Contact details (name, email, phone number)
Account credentials and preferences
Payment and billing information
Communication preferences and settings
Educational background and experience level

Automatically Collected Information

We automatically collect certain information about your device and how you interact with our platform. This technical data helps us improve our services and ensure platform security.

Device information and browser type
IP address and location data
Usage patterns and navigation behavior
Session duration and frequency of visits

How We Use Your Information

We use your personal information to provide, maintain, and improve our event investment planning services. Our primary goal is to deliver educational content and planning tools that meet your specific needs.

Provide access to educational materials and planning tools
Process payments and manage your account
Send important updates about your programs
Customize content based on your experience level
Respond to customer service inquiries
Analyze usage patterns to improve our platform

Educational Purpose: We focus on providing financial education and planning tools. We never use your information to make investment recommendations or guarantee specific financial outcomes.

Information Sharing and Disclosure

We take your privacy seriously and limit sharing of your personal information. We do not sell your personal data to third parties for marketing purposes.

When We May Share Information

With service providers who help us operate our platform (payment processors, email services)
When required by Canadian law or legal proceedings
To protect our rights, property, or the safety of our users
In connection with a business transfer or acquisition

Third-Party Service Providers

We work with trusted companies that help us deliver our services. These providers are contractually bound to protect your information and can only use it for the specific services they provide to us.

Your Rights and Choices

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access: Request a copy of the personal information we hold about you
Correction: Ask us to correct inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Opt-out: Unsubscribe from marketing communications at any time
Portability: Receive your data in a structured, commonly used format

How to Exercise Your Rights

To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days as required by Canadian privacy legislation.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL encryption for all data transmission
Secure servers with regular security updates
Access controls limiting who can view your information
Regular security audits and monitoring
Staff training on privacy and security practices

Data Breach Response

In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities within 72 hours as required by law, and take immediate steps to secure your data.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information are retained for different periods:

Account information: Retained while your account is active plus 2 years
Payment records: 7 years as required by Canadian tax law
Communication records: 3 years for customer service purposes
Usage data: Aggregated and anonymized after 1 year

When we no longer need your information, we securely delete or anonymize it according to industry best practices.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

Essential cookies for platform functionality
Analytics cookies to understand usage patterns
Preference cookies to remember your settings

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or through our platform before they take effect.

Minor updates, such as clarifications or formatting changes, will be posted directly to this page with an updated "Last Modified" date.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:

Email: info@bravonilthiq.com

Phone: +1 866-737-6766

Mail: 5503 51 St, Viking, AB T0B 4N0, Canada

We aim to respond to all privacy inquiries within 30 days.